Policies
Hotel Policies
The short version of how the hotel runs. For anything not covered here, call the front desk at 817-652-3100.
Reception & check-in
- Reception hours: Sunday–Thursday 6:30 AM–2:00 AM; Friday–Saturday 6:30 AM–3:00 AM.
- Arriving after hours? Check-in instructions are sent by email and text message before your arrival.
- Please have identification available at check-in, as at any US hotel.
Smoking
- R Nite Star Hotel & Lounge is a non-smoking property. All rooms are non-smoking.
Pets
The hotel is pet-friendly in designated rooms. Because the number of pet rooms is limited, call the front desk at 817-652-3100 before you book so one can be held for your dates.
At check-in
- Cats and dogs only, up to 20 lb each, and no more than two pets per room.
- Current proof of vaccination is required for each pet.
- Owners sign a separate pet check-in form and pay the pet fees at that time.
- Pets must be crated or leashed anywhere on the hotel premises.
Pet fees
- A non-refundable check-in fee of $50 per pet.
- $15 per day for each additional day, covering up to two pets in the room.
- Fees are confirmed at check-in and are separate from the room rate.
During your stay
- Pets may not be left in the room without their owner.
- Please bring your own pet bedding, blankets, and towels. Hotel linens are for human guests.
- Pet food, drinks, and medical supplies must be kept in sealed containers.
- Walk and relieve pets only in the designated areas, and bag and bin the waste.
- Persistent noise or any behavior that disturbs other guests may result in removal from the property.
- Owners are responsible for their pet's safety and for any harm or damage it causes. The hotel is not liable for loss of or harm to a guest's pet.
At check-out
- Staff inspect the room for pet damage, and any damage found is charged to the owner.
Service animals are not pets under US law. They are welcome, and no pet fee applies. Please tell the front desk in advance so the team can prepare for your arrival.
Rates, promotions & cancellations
- Rates vary by date, demand, room type, and availability; the live booking system shows current pricing.
- Direct phone bookings include special direct-booking offers. All confirm current terms when booking.
- Change and cancellation terms for standard bookings are displayed with your rate at the time of booking.
Parking, Wi-Fi, breakfast & laundry
- Parking, Wi-Fi, and breakfast (continental on weekdays, hot on weekends) are free for hotel guests.
- Guest laundry facilities and an ATM are available on the property.
Pool
- The outdoor pool is seasonal; hours are posted at the property. Ask the front desk about current availability.
Events & the lounge
- Event bookings are confirmed only by the event sales team; submitting an inquiry does not reserve a date.
- R Lounge programming varies — call 817-652-3100 for the current schedule.
See also: Booking information · FAQ · Privacy policy